Our History & Mission

Professional Carpet Systems, formerly Sherman’s Carpet Cleaning, has been family owned and operated for more than 30 years and is now owned and operated by 2nd generation Certified Master Cleaner Tom Sherman. The Sherman’s have owned and operated cleaning companies in Los Angeles and Palm Springs Ca, as well as Wooster OH, and most recently Marietta OH. The Sherman’s have served every arena of the industry from high rise commercial buildings, to high end homes in Beverly Hills, to cruise boats, and rental properties. In April 2005 Tom merged into the Professional Carpet Systems Franchise. Professional Carpet Systems was founded in 1978 and is represented in 32 states. PCS is a dynamic and growing franchise that brings a wealth of knowledge and depth to the company.

Tom Sherman is the President of the Ohio SCRT, www.scrt.org The SCRT is the largest trade association in the U.S. for the cleaning and restoration industry. Tom also sits on the Board of Directors for this leading national organization. He shares this honor with top industry fiber producers, and other accomplished industry technical advisers and trainers. As the Ohio President of the SCRT, Tom is in charge of setting up training meetings for all of the member companies throughout Ohio. These connections provide Professional Carpet Systems with the latest in cutting edge technology and information in the industry, months and even years ahead of the competition.

Our Mission is “To Provide The Most Outstanding Service Experience Possible”

Our company will provide our clients with the most outstanding, who could ever believe, never done before, total service experience. We will provide home and business owners in Wayne, Holmes, and Washington counties with the most advanced on location carpet and upholstery inspections, restoration, maintenance, and repairs. We will share knowledge and experience with the objective of upgrading the industry. We will promote a professional image, offering honest, dependable, competent service, and consumer education.

Our Company has adopted 5 values that support providing the most outstanding service experience:

1. Reputation – Our Company’s reputation is our most valuable asset. We will protect it at all cost.

2. Experience – We will offer the most experienced cleaning in the industry.

3. Education – Bringing cutting-edge education to our staff and clients will help us accomplish our mission.

4. Systems – We will maintain the highest level of customer service systems and the most advanced cleaning technology on the market.

5. Guarantee – We will offer a 200% unconditional money back guarantee. This guarantee is solely based on the perception of the client.